Over 10 years ago, Amazon’s retail business needed a contact centre that would give customers personal, dynamic, and natural experiences – they couldn’t find one – so they built it. Now AWS are offering the same technology to customers that has become the backbone of their retail empire.
Using a pay-as-you-go pricing model, customers can quickly establish complex call centre routing with a cloud solution that automatically scales to your traffic and agent numbers.
As an AWS Advanced Consulting Partner and Well Architected Partner, Mobilise are expertly placed to deliver AWS solutions using the latest in services and technologies.
Read about our AWS Connect Work with Adur and Worthing Council, automating and reducing call costs by 99.8%.